In the US, Canada & South America: If you are in the The US, Canada or South America, the download speed should be fast. We use Amazon’s servers and they are typically speedy and stable. If you are experiencing problems, please try from a different internet connection first. If that doesn’t work, try a different browser. If you are still experiencing issues, contact us and we’ll help you get the files.

All Other Areas (Europe, Asia, Africa, Australia, India, Russia, The Middle East, Etc.) : If you are outside of the Americas and are experiencing very slow or failed downloads, please contact us and we’ll send you links from another server closer to you.