How do I download your videos to my iPad or iPhone?

At the time of this post, Apple has no “native” way to download a video directly to an iPad or iPhone.  That being said, it’s easy to accomplish this and you have a couple options. First Option: Download the video to your computer and then put it in iTunes.  Then sync the iPad or iPhone with [...]

How do I download your videos to my iPad or iPhone?2017-12-02T21:41:08-05:00

How do I download your videos to my Android device?

Android makes it easy to download mp4 video files directly to your device.  On your Android device, click the download link and the video should automatically download to your gallery.  The other option is to download the video to your computer and then transfer it to the device via USB synch.  Please contact support if you have [...]

How do I download your videos to my Android device?2017-12-02T21:41:24-05:00

My download is too slow. It keeps timing out.

In the US, Canada & South America: If you are in the The US, Canada or South America, the download speed should be fast. We use Amazon's servers and they are typically speedy and stable. If you are experiencing problems, please try from a different internet connection first. If that doesn't work, try a different [...]

My download is too slow. It keeps timing out.2017-12-15T09:22:42-05:00

It’s too fast for me to transcribe. Can I slow down the video?

Yes, there are a couple ways to achieve this. If you are streaming a video from our site (5-day rentals & purchases), our player will allow you to play the content at 1/2 speed. If you opt to purchase the video (instead of renting), you'll also have the option to download it to your computer [...]

It’s too fast for me to transcribe. Can I slow down the video?2017-12-02T21:43:41-05:00

My downloaded video is playing choppy or out of sync. How can I fix this?

Our videos are encoded in a high quality mp4 format.  In rare occasions, some players will not deal with these HD files efficiently.  If you're having problems with your player, try the free VLC player.  It works with just about every format in existence and is more reliable than most commercial players in our humble [...]

My downloaded video is playing choppy or out of sync. How can I fix this?2017-12-02T21:45:43-05:00

I’m missing some of my past purchases. What do I do?

We recently upgraded to a new system which offers a bunch of cool benefits to our users and will bring more exciting features in the future. That being said, since we had to do a major data migration from our old system, some of your content may be temporarily absent from the "My Account" page. [...]

I’m missing some of my past purchases. What do I do?2017-12-15T09:23:10-05:00

Can I download videos from your site?

Our videos are available in 2 versions: "rental" and "purchase". If you purchase a video, you can download it. If you rent a video, you can not.

Can I download videos from your site?2017-11-09T10:26:56-05:00

Will you spam my email if I register at your site?

No, we promise not to spam you! We pride ourselves on privacy and wish that all spammers be eaten by zombies.  We generally only send out our newsletters about once per month.

Will you spam my email if I register at your site?2017-11-09T10:27:46-05:00

Is your website secure?

Yes, we are a secure encrypted website (HTTPS) and payments are handled by either PayPal and Stripe, depending on your preferred checkout method.

Is your website secure?2017-12-02T21:47:00-05:00

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